Terms and Conditions

By purchasing from RS Jewelry, you agree to the following terms and conditions.
Please read them carefully.

 

Privacy and Security

Terms and Limitations – RS Jewelry

Respecting your privacy is a top priority for us. Our privacy policy determines the way RS Jewelry collects, uses, and stores information collected from the user
(individually, “a user”).

Any information you enter on our website, or information saved using cookies during your visit, will be used only by RS Jewelry in order to document your purchases for sales promotion purposes.
Our privacy policy applies to all items and services offered by www.namenecklace.com (“the site”).
RS Jewelry reserves the right and considerations to change this privacy policy at any time. Upon updating or changing our policies, the date of said changes will appear at the bottom of the page.

Users confirm and agree that it is their responsibility to check the privacy policy from time to time to learn of any changes.

 

Personal Identification and Information

We may collect personal identification information from the user in various ways, such as upon visiting the site, registering, filling in forms, or signing up for our newsletter or other services available on our site.

A user may be requested to fill in their name, email, and post address for shipping. Still, one may visit our site anonymously.

We collect information for identifying users only if they have agreed to give us this information. A user may refuse to give us identifying personal information.

We employ suited procedures for collecting, storing, processing, and securing data to protect against unauthorized access, change, disclosure, or misuse of personal information, user name, passwords, employment information, and data stored on our website.

Importantly, payment information entered at time of purchase are not stored and are not saved in our system.

 

Non-personal identification information:

We may collect non-personal identification information, which may include browser name, computer type, and technical information about users’ means of connecting with our website.

 

Sharing of your personal information:

We do not sell, trade, or lease personal identification information regarding our users to anyone.

We may share organically-accumulated demographic information or use third-party service providers to assist in operating our business or our website or run our activities in our name, such as emailing, etc.

 

Browser cookies:

The site uses “cookies” in order to allow identification of the user on future visits from the same computer and enhance their user experience.

The “cookies” improve convenience of use, for example, by identifying a user that has already visited the site and following their activity on the site in order to serve their needs, and offer pages that include personalized content and information.

The user may choose to change their browser settings and refuse use of “cookies”, or receive warnings when “cookies” are sent. Should a user do this, they do so knowing that certain parts of our site may not work properly.

 

How we use information that we collect:

RS Jewelry collects and uses users’ personal information for the following purposes:

  • In order to improve customer service: user information helps us react more efficiently to customer service requests and user support needs.
  • In order to customize user experience: we may use information accumulated to understand how users, as a group, use the services and resources offered on our site.
  • To improve our site: we always aspire to improve our offerings, based on information and feedback we get from our users.
  • To process orders: we may use information provided by users about themselves when ordering only to provide service for that order. We will not share the information with others, other than that necessary for providing service.
  • In order to send periodic emails: email addresses provided by users for order processing will be used to send information and updates regarding the order, questions, and requests. Should the user decide to join our mailing list, they will receive emails that may include news, updates, and relevant products or services, and such. 

 

Shipment, Customs, Duties and Taxes

All items purchased from RS Jewelry are made pursuant to a shipment contract.
This means the risk of loss and title for such items pass to the buyer upon our delivery to the carrier.
The use of the RS Jewelry site (//www.rsnamenecklace.com) is intended only to people and entities able to form legally binding agreements and with the purpose of purchasing items for personal use by themselves or as gifts.
RS Jewelry offers worldwide shipping (for a list of countries we ship to you can read on shippinh information page)
The recipient specified on the delivery address will be the importer of the purchased product and must comply with all laws and regulations of the destination country.

Purchased goods may be subject to import taxes, customs duties and fees levied by the destination country or state.
The recipient specified on the delivery address may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country.
Additional charges for customs clearance must be borne by the recipient specified on the delivery address. RS Jewelry has no control over these charges and cannot predict what they may be.
It is the responsibility of the recipient to contact their local customs office for more information. When customs clearance procedures are required, it can cause delays beyond RS Jewelry’s original delivery estimates.

Payment must be made in full before shipment.

Production of items takes 3-7 business days (All orders are generally produced within 3-7 business days, and then shipped to you immediately) 

For Shipping Methods and Charges Click here

Please Note: The "shipping information page" is an integral section of these regulations.

 

Manufacturer Warranty

RS Jewelry provides 3-month warranty on all products on the site. The warranty covers only manufacturing faults and does not include damage caused as a result of damage caused by contact with the client, such as chemicals, tearing, breaking and scratching.

RS Jewelry strives to be as accurate as possible and intends that the colors, design, and style of the products that appear on this site reflect those of the actual product.
However, RS Jewelry does not warrant that product descriptions, pictures or any other content of RS Jewelry is accurate, complete, reliable, current, or error-free. Variations caused by technical, typographical, digital, or photographic reasons may occur.
Actual colors and the "look and feel" you see on the RS Jewelry site will depend on your computer monitor and on other technical factors.
If a product offered by RS Jewelry itself is not as described, your sole remedy is to return it in unused condition.All of RS Jewelry products are guaranteed against defects for 30 days from the date of the invoice. Except as expressly stated herein, RS Jewelry disclaims all warranties, either express or implied, of any kind with respect to products sold on the RS Jewelry site.
You agree that the sole and exclusive maximum liability to RS Jewelry arising from any product sold on the RS Jewelry site is the price of the product ordered.
RS Jewelry will not be responsible for any direct, indirect, or consequential damage to the customer or third parties following use or purchase other than that stipulated in site regulations, and there will be no cause for legal claim, including loss or obstruction of gain caused for any reason.

The buyer will be solely responsible for maintenance of the product purchased via the site, and the computer records of RS Jewelry from the site will serve as alleged evidence of agreement to this activity.
RS Jewelry is not liable for any error made in product descriptions.
The photos on the site are for illustration only and variations may occur between the pictures shown, partially or in full, and the final product received.

Returns and Cancellations Policy

When cancelling an order, a cancellation request should be sent within 6 hours of ordering, since our jewelry is custom-made. Cancellation requests sent more than 6 hours after ordering will be subject to a 30% restocking fee. If you wish to cancel an order, please email us immediately. (info@rsnamenecklace.com)

Unopened jewelry may be returned within 60 days of receipt.

For more information about "Returns and Cancellations Policy" Click here

 

Secured Purchase

RS Jewelry accepts payment using PayPal and major credit cards:  Visa,Isracard, Diners,  MasterCard , or PayPal.
Payment must be made in full before shipment.

Make your purchase with complete confidence!

Purchase on our site is SSL secured – a system which erases your credit card details immediately after they are received and will not allow further use thereof by site management.
No information is ever passed on to any third party. The system is authorized for use by credit card companies only.

Please Note: You do not need to be a registered user on PayPal in order to pay with your credit card via PayPal.

 

Acceptance of these terms:

The use of the site, in and of itself, confirms that the user accepts our policy and terms regarding this matter. If you do not agree to this policy, please do not use our website.
Use following published changes to this policy will be seen as agreement with said changes.
If you have questions regarding our privacy policy, you are welcome to contact customer service via email (info@rsnamenecklace.com).

 

 

Enjoy your shopping – RS Jewelry Customer Service Team.