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|SHIPPING AND DELIVERY||PRIVACY AND SECURITY|
|• Which Countries Do You Ship?
Please click here to see the full list
|• Avaliable Shipping Methods||• Secure Shopping
|• How Do I Find My Purchase on my billing
You can find us next to the purchase amount
under the name “RS Jewelry.
|• Changing Your Address
If you would like to change your address
before your order is shipped, please contact us
and we will update the address in our files
|• Available Payment Methods
• My Promotional Code Doesn’t Work.
|• Changing an Order After Placing it
If you have already placed your order but you
selected the wrong product or want to change
the personalisation details, please contact our
We will update your order with no additional
fee if you placed your order in the last 12 hours
or if you ordered a non-personalised item
• Why am I unable to use more than 1
|RETURN AND REFUNDS||HELPFUL INFORMATION|
|• Return and Refund Policy
• I received damaged item
If you receive a damaged item,
|• How Do I Place an Order?
Placing an order is very easy!
1) Select the personalised item you like and fill out
the info box with all the required details
| please contact Customer Service with a picture
of the damaged item so that we can examine the
issues and prevent further occurrences.
Once the picture is received, we will work to find a suitable
solution for you.
• Not Satisfied with Your Purchase
If you are not satisfied with your purchase,
please contact customer service and send us a picture.
Also, please read our Return and Cancellation Policy.
| 2) Once you are done adding all the details, click
the “Add to Cart” button.
3) You can continue Shopping and then click on
“My Cart” to view your order.
4) Select your Shipping Method that you want.
5) Click “Proceed to Checkout” button and finish
your purchase on the secured page.
6) Once your purchase is complete, you will
receive a confirmation email.
|• Mistake Made in Order
If the mistake was made, please send us an email with
all the details along with a picture of your order.This will
allow us to understand what happened and prevent this
mistake from happening in the future.
|ABOUT RS JEWELRY (rsnamenecklace)||CONTACT US|
|• About US||Feel free to contact with us